Social Media Engagement Specialist

BE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS!

Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures.

BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak.

As part of a fast-paced environment, the need for additional resources appears constantly. Therefore we aim to build a pool of talented individuals and have our very own ongoing recruitment. Searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way.

What does the team have to say about BrickBrands?

• Great flexibility, support, and communication
• Friendly and professional environment
• Great place to work remotely
• Diverse with lots of opportunities
• I’ve never enjoyed a job as much

We are seeking a dynamic and strategic Social Media Engagement Specialist to join our team. This role is ideal for a socially savvy individual who is in tune with the latest trends, detail-oriented, creative, and passionate about building and nurturing online communities. You will be responsible for developing and executing strategic, relevant outbound community engagement initiatives on behalf of our clients.

• A High School Diploma or equivalent
• A personal PC/laptop with a working webcam
• Fluent in English and has excellent communication skills in both written and oral. Additional languages are a plus!
• Must love social media (bonus if you have an active TikTok account that you want to share)
• A good working home environment with a stable internet connection
• Must have experience in Community Management & the US market
• Must be well-versed in the US culture
• Any form of experience in Social Media and Customer Service (non-voice) is a plus!
• The ability to work an 8-hour shift, coinciding with the US timezone (EST)

• Monitor social media channels and respond to comments, questions, and concerns in a timely and professional and on brand manner.
• Have fun with trending videos and engage in a way that is authentic to the brand and audience
• Collaborate with the marketing and content teams to ensure brand consistency.
• Stay up-to-date with social media trends, tools, and best practices.
• Ad hoc tasks may include, but are not limited to: Find new social media trends