Media Research Specialist

We’re growing quickly, and we’re looking for a process-oriented and data-minded Media Research Specialist to join our team and make a big impact.

As a Media Research Specialist, you’ll be working within the Editorial team on a database that curates hundreds of millions of data points with the most up-to-date information on journalists and media outlets across digital, print, podcasts, newsletters and social media. You should be excited about working in the constantly evolving media industry. You’ll be a great fit for this role if you’re a rabid consumer of information, see challenges as a puzzle to solve, and love helping others.

• 0-2 years of professional experience (research and/or customer service experience, including internships, is preferred)
• Attention to detail and a preference for process and structure
• You love and understand journalism/media and have a background in media, public relations, customer service, and/or research
• Mountains of data don’t intimidate you - instead they make you curious to dig deeper
• You’re a quick study and aren’t afraid to think outside of the box to get things done more efficiently
• Excellent communication skills, both written and verbal - you’re equally comfortable drafting an email, jumping on the phone, and presenting to large groups
• Familiar with the tools we use (i.e. Google Apps, Intercom, Slack, etc.) and can learn to use new tools quickly
• You can’t help but be organized, and you prioritize and manage your time well

• Grow and maintain Muck Rack’s database of journalists and content producers and hit metric-based goals around growth and quality
• Serve as a “go-to” person for user queries relating to our database and services
• Become familiar with the public relations and journalism industries
• Work closely with product and tech teams to improve our platform
• Explore the many growth opportunities that stem from the responsibilities you’ll have within the team